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All the information you need, should be in your money laundering folder. If you haven't received it yet, you need to fill in a Client Due Diligence form - MLR2 or MLR3 (depending on whether your customer is a company or an individual) and a Client Risk Assessment form - MLR1.
You will need to take copies of all original documents provided by the customer (passport, utility bill etc.) and keep them in a seperate folder from all your client's paperwork. If your customer is a company, I would always pull of a Companies House report for these, along with other proof (suggestions are made on the form)..
If you need any further info, give the ICB a call - but this covers the very basics. I know it's boring, but I would highly recommend that you read the information in the folder. Awareness of ML is very important, the penalties can be very severe for not reporting of suspicious activity, and in our industry, not being aware is not a defense.
If you haven't had your red folder, make sure you chase the ICB for it.
Andrea
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