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Hi there,
I've spent the last couple of weeks or so doing research into taking the Associate course, and had almost decided that Kaplan might be my most suitable choice of training provider. However, I did have a couple of follow-up queries on browsing their website so thought I'd contact them. I sent them an email yesterday - no response so far. Tried to call them several times today - it took four attempts before I could even get through to them, as up until then I kept getting the busy signal. Even when I did get through I went straight through to voicemail. I left a message though. Later this afternoon I tried to call them again, as nobody had got back to me, only to be put through to voicemail again. I did leave another message, however, but still no response as yet.
What worries me about this is - if this is what it's lilke trying to get through to them now, what on earth would it be like once I register as a student and need some help with my studies?! Is there anybody else on here who is doing the distance learning course with Kaplan who can advise me on this, please? Are they usually that difficult to get hold of? I've contacted Ideal Schools several times (my other main choice of possible training provider) but never had this problem.
Thanks in advance for your comments.
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