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Auto Enrolment - which is the best Trust Pension

  • 491 posts
  • # 109784

I'm at the stage where I want to choose between Now Pensions or Peoples Pension for my auto enrolment option to my payroll clients, but I can't decide between the two.

Which have you gone with, and why..........

Or - Which do you think is the best option, and why.........

Has anyone done the maths - it's not easy to do because of the different charging options, do you know which is the better value, and why???

Be interested to hear your veiws

Carol

  • 794 posts
  • # 109787

Hi Carol,

I have set up with NOW Pensions.

From the admin side:

I had a visit from the regional manager who went through all the processes and setup my account with NOW.

They have continuously kept me up to date and provided templates for engaging clients which you can adapt. They also provide lots of other admin for giving to clients which explains the financials.

They were recommended by a local accountant I know and to date have been excellent.

They have also said when my first client is about to stage they will come to my office and guide me through the process.

From the financial side:

No cost to me.

No cost to employer in terms of admin if everything is done by email.

I have checked them out for the benefits long term to employees/ers and compared to NEST and a couple of others (excluding the big pension companies) they would appear to be the better bet.

However, as we cannot give financial advice I have told my clients they may wish to take advice from an IFA but this is the provider I will be dealing with mainly. If they wish to use another provider then ok but this will incur extra costs from me to process.

Marilyn

  • Member PM.Dip
  • Practice Licence
  • 746 posts
  • # 109791

Hi Carol

 

As we can't actually give Pension advice, I havnt has yet, linked to any, but I have had a client stage with the Peoples Pension, and the staff from the Peoples pension are very helpful. Because I was one of the first to stage using MY PAYE, they set up a template with the peoples pension, which did take a while to sort out, but I don;t think it was the peoples pensions fault, they also link with Brightpay. I can't speak for Now as never used it, but so far the Peoples pension seen quite good. It was the one recommended to my client by a financial advisor, and I think it is pretty popular, plus it is UK based if you need support. 

I know that my systems will work with the Peoples Pension, so at the moment Im staying flexible and not tieing to anyone, but that could change.

 

Anyway Carol, the Peoples Pension seem pretty good if that helps.

 

Kind regards and very best wishes 

 

Elaine 

  • 491 posts
  • # 109793

Hi Both

Thanks for your replies.

I've been swaying towards NOW Pensions and have already had a phone chat with my local support manager, and like you've laid out Marilyn, their overall support seems very good. I also like the idea that they do the opt in / opt out communications at staging date - I don't believe Peoples Pension do this do they? I think you have to do the communication letters yourself with PP.

The one thing I'm struggling with at the moment is pricing the fees. I think Peoples is 0.75% managment fee compared to NOW being 0.5%, but NOW also then charge (or will be charging) £1.50 per month, per employee - albeit taken from the employees contributions, not a cost to the employer, but does this therefore make it a very expensive pension?

Are there any other fee's with Peoples Pension? I've also heard from others that Peoples Pension support is very good.

I'm thinking I might join up with the AVN Core Benefits AE info package for 6 months. Debroah Lowndes seems very knowledgeable and the resources you can get from them seem to be very useful and professional  .i.e. printed material for clients etc. Has anyone already checked into this or signed up?

Carol

  • Member PM.Dip
  • Practice Licence
  • 746 posts
  • # 109796

Hi Carol

 

I didnt actually get involved in sending the letters, although Brightpay will do all that for you. I might be wrong but i think that Peoples pension will do as much or has little has you want. my payroll does the assessment, but Peoples pension can do it for you, i think it depends what the employer wants. I had quite a few conversations and a few technical hitches before it went live, but the support was great. 

 

Have a great weekend 

 

very best wishes 

 

Elaine 

  • 257 posts
  • # 109797

Good Evening All

A quick question - How do the pension providers quoted above compare with the ICB Pension Solution with AVIVA ?

Regards

Trevor

  • 491 posts
  • # 109798

Hi Trevor

My understanding is this..........

NOW Pensions.....no cost to me, no cost to employer, all opt in/opt out communications done for me by NOW - basic pension with many limitations, but employer is compliant.

Peoples Pension.......no cost to me, not sure about cost to employer, don't think it's very much, not sure about the communication letters, I think I may have to do these - again, basic pension with some limitations, but employer is compliant.

ICB AVIVA pension through LEBC - £300 set up cost per client (inc VAT, cost to me, so cost higher to client) £5 to £10 per month cost to me, to pass on to employer, better pension with many more options, but still limited in some of it's options Vs much more expensive pensions from FSA people. Contribution by employer from 2017 onwards is 4%, versus possible 3% with NOW and People Pension systems. 25% difference can be a big difference to some very small employers. Aviva pension much more 'known' and may well be a very viable option for any employers wanting to do a little more for their employees rather than just being compliant. Opt in / out letters still have to be done by you I think.

I plan on telling my clients that this option is available to them as well as either Peoples or Now Pension that I choose to go with. I think the 3 options are adequate to offer.........

1 - Obtain FSA advice - I'm not involved in any cost here, just tell me what company I need to report the payroll figures to.. I will charge an extra £1 per payslip to administer.

2 - The ICB option - £350 cost set up, £10 per month cost - or more to take in my costs, but best of both worlds with minimal costs but good pension

3 - NOW or Peoples Pension - no or little cost to employer (except contributions, obviously), no cost to me, allows client to be compliant, pension basic but adequate.

Is this how everyone else views it????

  • 794 posts
  • # 109801

Hi Carol,

I am not giving any options - clients either go with NOW Pensions and I will get everything setup (for a fee!) or they can go with another provider of their choice and let me know but the fees will be higher for me to process.

I have explained to them that they can deal with an IFA if they wish but most small employers don't understand all this AE and don't have the resources to pay an IFA never mind the additional cost of AE.

Marilyn

  • 257 posts
  • # 109803

For Info - In the FSB monthly magazine there was an article on AE and impact - based on this article:

https://www.enrolsme.com/media/1206/better-business.jpg

Regards

Trevor

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