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Sage Accounting for ICB 99p deal

  • Member PM.Dip
  • Practice Licence
  • 14 posts
  • # 111419

Hi 

ICB are not responding to my emails and I have had my Sage One account suspended because I have not signed a direct debit for the new Sage Accounting service. Neither Sage nor ICB let me know neither that I needed to do this and nor that the account was about to expire. Does anyone know how I get the right direct debit details and where I do the signing up please!!?

  • Member PM.Dip
  • Practice Licence
  • 14 posts
  • # 111420

Also sorry does anyone know also whether there is a contract period or if it's pay as you go or 30 day notice?

  • Associate
  • Practice Licence
  • 39 posts
  • # 111523

It is pay as you go. There is no contract.  I set mine up via the telephone, so no problems for me.

  • Fellow
  • 43 posts
  • # 111544

Hi all, 
 
Please accept my apologies for the confusion surrounding the new Sage offer. I hope I can clear this up for you. 
 
This package is only available to ICB members and includes access to Sage One Accounts and Sage One Payroll for only 99p per month, making this offer much better value. There is no need to set up a contract and members will not recquire a new activation code when they renew their membership as they have done in previous years. Please note at present this offer is only available to ICB members. 
 
In addition to this members will recieve access to:
  • Sage One Accountant Edition 
  • Sage One Certification 
  • A listing on 'Find a Sage One Accountant and Bookkeeper' 
  • Sage One Rewards and Commission scheme 
  • Sage ABC Marketing resource and online education 
  • Sage One specific email and telephone support 
  • Sage Exchange Online tools and resources 
  • Specific online webinars 
If members are interested in this offer please visit https://sage-exchange.co.uk/news/incentives-and-promotions/sage-one-icb-offer to read more information or to request a call back. Alternatively to subscribe to the offer please contact a member of the Sage team directly on 0845 245 0281.
 
If anyone has any further questions please do not hesitate to get in touch. 


Edited at 03 Nov 2015 12:40 PM GMT

  • Associate PM.Dip
  • Practice Licence
  • 739 posts
  • # 111546

I signed up for the 99p deal the last time it came round, i had the accounts for about a month (trial period), then it disappeared, i still have the dashboard but that is all, when i tried to sort out the directory it all went pear shaped, i have kept the dashboard so far as I do get the info and dashboard, but do fear im paying £1.19 (with vat) a month for very little, I wonder if i would be able to transfer to the new offer (which should have been what i had)?

Lainy

  • Fellow
  • 43 posts
  • # 111559

lainy said:

I signed up for the 99p deal the last time it came round, i had the accounts for about a month (trial period), then it disappeared, i still have the dashboard but that is all, when i tried to sort out the directory it all went pear shaped, i have kept the dashboard so far as I do get the info and dashboard, but do fear im paying £1.19 (with vat) a month for very little, I wonder if i would be able to transfer to the new offer (which should have been what i had)?

Lainy


 Dear Iainy, 

I am sure you are eligable for the new offer. 

If you would like to set up your account please use the telephone number quoted earlier. Alternatively please feel free to contact ICB on 0207 398 4440 and speak to myself, and I will be happy to pass your details onto Sage to get your subscription transferred. 

 

  • Member PM.Dip
  • Practice Licence
  • 18 posts
  • # 111561

Hi

I have had this deal for some time (99p per month) but now I have suddenly had a bill for £24 with no warning and no opportunity to cancel.

I have spoken to Sage but the person did not know about the deal and could not find anyone to ask.  He is going to ring me back so I wait in hope of a refund of this charge. 

Do I need to re-enter a new promo code?

Elspeth Gordon

  • Fellow
  • 43 posts
  • # 111563

Elspeth said:

Hi

I have had this deal for some time (99p per month) but now I have suddenly had a bill for £24 with no warning and no opportunity to cancel.

I have spoken to Sage but the person did not know about the deal and could not find anyone to ask.  He is going to ring me back so I wait in hope of a refund of this charge. 

Do I need to re-enter a new promo code?

Elspeth Gordon


 Hi Elspeth, 

There is no need to re-enter a promo code for this offer.

I apologise that the representative you spoke to was unable to help you, but I am sure they will get back to you with the correct information. 

  • 75 posts
  • # 113646

Hello

 

Is this offer still open to ICB members? I tried your link above but it takes me to a generic Sage-Exchange webpage.

 

Thanks in advance.

 

Dean

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