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Sales Ledger Error Correction

  • Member PM.Dip
  • 54 posts
  • # 113157

After a trial balance was generated on Sage, a suspense account with a CR balance has been created due to a payment by a debtor being recorded only in the bank account but not in the sales ledger. How can this error be corrected?

I know Crediting debtors control account and Debiting suspense account will not be reflected in the individiual debtor's account, so I'm at a loss as to the correct way of going about this.

  • 75 posts
  • # 113172

Hello

Can you not process the customer payment again therefore clearing the sales ledger balance? You can then Cr. Bank and Dr. Suspense account with a journal entry to remove the duplicare bank entry and clearing the suspense account.

  • Member PM.Dip
  • 54 posts
  • # 113182

Thanks Benstead, this seems to work.

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