Hi,
I am really struggling with the ICB pension solution with Aviva.
I have one client with just 3 employees so it is a huge amount of work for just this. My client staged last month. I entered all the pension details on Payroll Manager, the software I use. One question was about tax relief and I checked the net pay arrangement box. I could not find any details as to what is was. I then submitted the return to HMRC as usual.
In the smallest of print on and e-mail from Aviva I have now found that it should be 'Relief at Source' that I checked. When I alter it on the payroll software it changes the tax that should be paid by the employees and their net pay and the pension contribution. It also changed the tax for the month that has been submitted (August)
What should I do?
Am I now correct that the tax relief is 'at Source' ?
Do I try to resend the payroll details to HMRC? (not easy with payroll manager, and HMRC don't like it)
What do I do about the now incorrect Aviva contributions? I enter these manually as I just could not use the CVS file - it just won't upload and for 3 people it was quicker to do it manually.
Talking to my client and adjusting the pay is probably the easy bit - he knows I have had difficulty and is just thankful I have been able to come up with a pension plan for him.
Any help on this would be appreciated.
Thank you
Gillian
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