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Xero Payroll adjustment

  • 14 posts
  • # 113869

Hi

Anyone out there have experience of Xero payroll? I have a client set up on Xero. They are a director and set up on the payroll from 1st July 2016. I noticed an error whereby no comapny NI liability was being generated. Upon looking in to it further, I can see that the employee was set up with NI type B, not A, hence why no calculations were being made. I have adjusted the employee record so as at September, the NI is correct. I now however need to go and correct the July and August payrolls to adjust the NI and have no idea how to do it. I went to do an unscheduled pay run but it didn't look right :(

Super grateful for any help!
accountsforme
  • Fellow PM.Dip
  • Practice Licence
  • 225 posts
  • # 113882

kathrynb1985 said:

“

Hi

Anyone out there have experience of Xero payroll? I have a client set up on Xero. They are a director and set up on the payroll from 1st July 2016. I noticed an error whereby no comapny NI liability was being generated. Upon looking in to it further, I can see that the employee was set up with NI type B, not A, hence why no calculations were being made. I have adjusted the employee record so as at September, the NI is correct. I now however need to go and correct the July and August payrolls to adjust the NI and have no idea how to do it. I went to do an unscheduled pay run but it didn't look right :(

Super grateful for any help!

”

Hi Kathryn

I suggest you send an email to payroll@xero.com, the are really helful and they should be able to sort this one out for you.
Neil
  • Member PM.Dip
  • 29 posts
  • # 113975

kathrynb1985 said:

“

Hi

Anyone out there have experience of Xero payroll? I have a client set up on Xero. They are a director and set up on the payroll from 1st July 2016. I noticed an error whereby no comapny NI liability was being generated. Upon looking in to it further, I can see that the employee was set up with NI type B, not A, hence why no calculations were being made. I have adjusted the employee record so as at September, the NI is correct. I now however need to go and correct the July and August payrolls to adjust the NI and have no idea how to do it. I went to do an unscheduled pay run but it didn't look right :(

Super grateful for any help!

”

 Hi Kathryn,

I've only just picked up on your post, have you fixed your problem now?  If so then great, if not then I can help you.

Neil
  • 14 posts
  • # 113976

>
> Hi, I did get a reply from Xero that basically told me to leave it until the end of the tax year and it would correct itself. If you have any other advice that would be great! Thank you.
>
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