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Quickbooks Online Payroll

  • Associate PM.Dip
  • Practice Licence
  • 50 posts
  • # 114189

Hello

I'm hoping to get qualified and offer payroll services soon. Is there anyone using QBO for their payroll and do they find it adequate?

Thanks

Harriet

  • 491 posts
  • # 114211

Hi Harriet

I love QuickBooks for bookkeeping - use it all the time and have done for years - but I'm afriad I could never recommend their payroll - it's not good! If you're new to payroll, I'd suggest something such as Moneysoft or Brightpay as your first package for a good experience.

Caorl

  • Associate PM.Dip
  • Practice Licence
  • 50 posts
  • # 114215

Thanks a lot Carol, I'll look into Moneysoft and Brightpay.

  • Member PM.Dip
  • Practice Licence
  • 24 posts
  • # 114227

Hi Harriet,

Sorry to jump onto your post!

Carol, what is it about Quickbooks Payroll you didn't like? A client of mine wants to switch their bookkeeping and payroll to Quickbooks.

Best wishes,

Sarah

  • Associate PM.Dip
  • Practice Licence
  • 32 posts
  • # 114229

Hi

I am with Carol on this.  I think Quick Books on Line is great for bookkeeping but I don't like the payroll.  My preference for payroll is Money Soft.  I find the Quick Books payroll slow and cumbersome.  It is totally inflexible in that it will not allow corrections, such as a revised RTI submission, to be made.  Its one positive is that it automatically journals the payroll entries into the bookkeeping.

  • Member PM.Dip
  • Practice Licence
  • 24 posts
  • # 114237

Thanks David - that's very useful to know Laughing

Sarah

  • 491 posts
  • # 114239

Well - QuickBooks does HALF a job of entering the journal into the bookkeeping automatically - you still have to do the other half yourself - i.e. the net pay debited to payroll clearing and credited to the bank.

I have a couple of clients that don't use the bank feeds so this additional net pay manual journal is necessary - but also, even if the bank feeds are used, I find it better to manually create the net pay journal, so that the bank feeds then 'match' rather than 'add' the figures in. This way, I pick up much quicker if there is a discrepancy on net pay and the payroll clearing is balanced back to zero every pay run.

With regards to the 'why I don't like it' - it's very dis-jointed in how you get around it - and not very obvious as to whether things have been carried out or not. The reports are just OK rather than good - and its easy to get things wrong and not realise it. 

That said - once set up, my clients seem to get on with it OK for everyday payroll, its just when there is an issue, that they can't even start to sort it themselves.

While its free, it's perhaps worth consideration, but I certainly wouldn't like to try and handle auto enrolment with it! (but I have no experience of this yet with QuickBooks payroll, so may be being unfair) and I feel it would be expensive if they brought in the £1 per month per employee that they're suggesting its likely to be, if there were more than half a dozen employees. For just a couple of employees, it's probably fine.

My personal opinion is that Moneysoft Payroll Manager beats it hands down - and if your payroll is for a large number of employees (more than 20), using an importer such as Business Importer is reasonably easy to get it from Moneysoft into QBO - though this I'm saying for a bookkeeper, rather than a non-bookkeeper client.

Carol

  • Member PM.Dip
  • Practice Licence
  • 24 posts
  • # 114240

Hi Carol,

Thanks for your helpful comments. It sounds like QB haven't got it quite there with the payroll. I have recently had a demo from BrightPay and I was very impressed how intuitive and easy it looked, especially for making corrections and submitting EPSs.

It looks like QB payroll could be pricey and I am considering BrightPay as I have decided to move another client to it anyway. 

Best wishes,

Sarah

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