You will receive your results within just 28 days and often you'll have them immediately

Most ICB assessments are marked immediately and your result will be viewable straight away in MyICB. Results may take up to 28 days for the following papers only:

Level II Certificate in Bookkeeping: Paper B3

Level III Certificate in Bookkeeping and Accounts: Paper BA4

Level IV Certificate in Advanced Bookkeeping and Accounts: Paper ABA8 

Level III Payroll: All 

Level IV Taxation: All 

Please note our customer service team does not have access to your result so is unable to discuss your mark over the telephone or by email.

Assessment Feedback

For most assessments (and online mock papers) you will see an automatically generated 'report' of your results. Automatically generated reports are available for the following assessments:

Level II Certificate in Bookkeeping: Papers B1 & B2

Level III Certificate in Bookkeeping and Accounts: Papers BA4 - online section only, BA5 & BA6

Level III Diploma in Payroll Management: Paper 2015/16 Online section only

Level III Diploma in Self Assessment Tax Returns: Paper 2014/15

The report is available on completion of the paper and will show you which sections of the paper were answered incorrectly. You will not see the exact questions that you answered incorrectly but you will see feedback comments which should help you to understand where errors might have occurred. The full content of your assessment paper will not be disclosed as it remains a 'live paper' in circulation.

For mock papers the feedback report is more comprehensive and you will be able to view the paper that you completed showing each question, the answer that you gave and the correct answer that should have been given. If you leave any paper before printing out this report then you can access it again by visiting MyICB.

ICB does not offer further feedback in relation to online reports and will not disclose the questions or answers on papers. Please contact your tutor or training provider if you need further help understanding which areas you need to study.

Please note at present ICB does not offer feedback on externally taken papers. 

For all other papers (plus the computerised sections of paper BA4 and the Level III Diploma in Payroll Management) a report can be produced but this will need to be written individually and there hence will be a fee for this. Please contact ICB if you wish to order such a report. To request an examiner report please contact ICB on 0207 856 2567. There is a charge of £25.00 payable at this point by credit or debit card.

Examiner Reports are only available if the result of the paper was issued no more than one year ago. Your assessment paper will be unarchived and reassessed by a qualified examiner who will write a report. 

Querying your result

Following an unexpected result you can make a query using our formal process. 

If a candidate is of the belief that marks have been incorrectly allocated or missed, or that ICB's normal procedures have not been applied, the candidate must contact ICB requesting a review of the marking of the paper. The candidate should detail the examination taken, if there are any particular tasks/questions they wish ICB to investigate, and provide payment of £25.00. 

If your mark is amended as a result of the marking review you will receive a refund of the fee. 

 

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