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Inspire

  • Member PM.Dip
  • 19 posts
  • # 118602

Hi Everyone,

I've had an email to say that the tour is about to begin; however I haven't had any login details etc yet.

I'm sure I read that you'd get your login details before Inspire began but the email says that you should get them at 12pm so not sure which is correct.

 

Has anyone else received their Inspire Login details? Or is anyone else in the same position as me? :)

Thanks

  • Member
  • Practice Licence
  • 20 posts
  • # 118603

Hi,

 

I've had the same and just sent an email to them asking if it had started.  It seems a bit silly to send something out an hour ahead and not include details in that email!

 

Hopefully we'll get further information soon

 

Rowena

  • Member
  • Practice Licence
  • 20 posts
  • # 118604

I'm assuming it will be on Zoom but need login details to get onto the webinar

  • Student
  • 4 posts
  • # 118605

Hi

In same position have not received an email, so not abel to access link

Elizabeth L

  • Member PM.Dip
  • 19 posts
  • # 118606

Hi

At least I'm not the only one!! I thought it may be a Zoom one too :)

Thanks a lot - I think I'll email them too!

April



Edited at 28 Apr 2020 11:13 AM GMT

  • Member
  • Practice Licence
  • 20 posts
  • # 118607

It may be sensible to all email so that they know there is a problem.  

  • Student
  • 4 posts
  • # 118608

Hi 

May be a silly question but are they on GMT and not BST that measn there will be an hour difference

  • Fellow PM.Dip
  • Practice Licence
  • 8 posts
  • # 118609

Any update yet or are we all sitting there continually refreshing our emails

  • Member PM.Dip
  • Practice Licence
  • 71 posts
  • # 118610

I'm glad I checked here - I thought I'd done something wrong. Will just have to wait for the email and hope my battery doesn't run out!

  • Fellow PM.Dip
  • Practice Licence
  • 4 posts
  • # 118611

Still not received said login details. I am sure we will get them as soon as they can, hopefully just a small technical hitch.

  • Member
  • Practice Licence
  • 20 posts
  • # 118612

I've just called them and they have said that the details have been sent out and they think that because of the high volume there have been delays in getting them received. 


They also said that the whole series was prerecorded so we are not missing anything live! (I thought that was the point)

So keep an eye out for the email and apparently it will eventually arrive. 

 

  • Member PM.Dip
  • 19 posts
  • # 118613

OK thanks for that :)

They have also just released a comment on their Facebook Page confirming so sounds like you may not have been the only one phoning!

As pre-recorded, I'm going to go and get some lunch while I wait for mine to come through :)

 

When you get your logins, enjoy everyone :)

  • Member PM.Dip
  • Practice Licence
  • 13 posts
  • # 118614

I haven't had the email yet either. Tried tweeting but no response. At least from this forum I know I'm not the only one !  If it's all recorded then why make us all book out a special time - better to just release it and avoid all this mess. What a waste of time !

  • Member
  • Practice Licence
  • 20 posts
  • # 118615

Julia F said:

“I haven't had the email yet either. Tried tweeting but no response. At least from this forum I know I'm not the only one !  If it's all recorded then why make us all book out a special time - better to just release it and avoid all this mess. What a waste of time !”

 Agreed!

  • Member PM.Dip
  • Practice Licence
  • 29 posts
  • # 118616

Hi, I've not to on either and tried phoning but no reply

  • Fellow PM.Dip
  • Practice Licence
  • 8 posts
  • # 118617

I've now got 4 emails!!

  • Fellow PM.Dip
  • Practice Licence
  • 4 posts
  • # 118618

My email has just arrived. Now for a bigger decision, lunch first or not?

  • Member PM.Dip
  • Practice Licence
  • 21 posts
  • # 118619

Further update:  has crashed 5 mins into Ethics presentation....


Update:  e-mail arrived as i was typing message!! And a second one.

 

same here - i am just getting a message "please wait for the host to start this webinar"

I prefer to watch things live rather than on catch up so I'm going to just keep waiting Frown





Edited at 28 Apr 2020 11:35 AM GMT

Edited at 28 Apr 2020 11:48 AM GMT

  • Fellow PM.Dip
  • Practice Licence
  • 8 posts
  • # 118620

I would check your password worksfirst because mine doesn't

  • Member
  • Practice Licence
  • 20 posts
  • # 118621

The 2nd email password worked.  The first one didn't

  • Student
  • 4 posts
  • # 118622

Have been waiting for email - got two at the same time - still cannot access as it will not accept my password - any ideas

  • 6 posts
  • # 118623

Still no email link

20 mins ago I rang and was told it would be "soon"

  • Member
  • 4 posts
  • # 118624

Has anyone had problems when clicking view - my screen just won't load, then it did and then crashed.

  • Member
  • Practice Licence
  • 20 posts
  • # 118625

And now it has crashed!

 

This isn't going well for my first experience of "Inspire"

  • 6 posts
  • # 118626

RT66 said:

And now it has crashed!

 

This isn't going well for my first experience of "Inspire"


 I didn't even get that far- no link.

There's only so much office dusting and bookshelf rearranging to be done when waiting for the email Frown

  • Member
  • 4 posts
  • # 118627

My access to the Inspire Tour has crashed completely and I can't even log out now. Will someone at ICB PLEASE sort this out and tell us what is going on. Capacity for multiple logins seems to be an issue and was not planned for ??

  • Member PM.Dip
  • Practice Licence
  • 6 posts
  • # 118628

I thought it was going to be live, but it appears to be pre recorded. I tried opening the first topic and just got a blank video page.

  • Member
  • 4 posts
  • # 118629

HW@HD said:

“My access to the Inspire Tour has crashed completely and I can't even log out now. Will someone at ICB PLEASE sort this out and tell us what is going on. Capacity for multiple logins seems to be an issue and was not planned for ??”

 Am I right in thinking this was supposed to include live Q&As - if it is recorded then this is impossible. Or was I imagining it.

  • 6 posts
  • # 118630

Cross and frustrated as I had set aside the time- and paid my money!

Lunch now, I suppose, and await next link!

  • Member
  • 4 posts
  • # 118631

HW@HD said:

HW@HD said:

“My access to the Inspire Tour has crashed completely and I can't even log out now. Will someone at ICB PLEASE sort this out and tell us what is going on. Capacity for multiple logins seems to be an issue and was not planned for ??”

 Am I right in thinking this was supposed to include live Q&As - if it is recorded then this is impossible. Or was I imagining it.


 This appears to be the exam platform they are using which locks you out once you have completed an exam - I can't seem to log back in have logged out. This is not a broadcast platform - Is this just me or is anyone else having this problem - lunch beckons I'm afraid !!!

  • Member PM.Dip
  • Practice Licence
  • 21 posts
  • # 118632

Crashed for the fourth time - very frustrating as have to come out and go back in not knowing if it will work or not.  Wouldn't mind if it was free, but..... it wasn't!!!

  • 4 posts
  • # 118633

PotBeautiful said:

“Crashed for the fourth time - very frustrating as have to come out and go back in not knowing if it will work or not.  Wouldn't mind if it was free, but..... it wasn't!!!”

 I have to agree.  I haven't attended the Inspire Tour for a few years due to work commitments and not having a venue near me.  I thought having it online would be easier.  I guess not!

  • 1 post
  • # 118634

All seems to be working now!   Not actually live but pre-recorded sessions, you should have an email from Rogo with log in details.   Although they are having a live session this afternoon on ICB TV and will be talking in relation to the first two videos.

  • 6 posts
  • # 118635

|I can't log in.

Password- neither my normal  ROGO email + password nor the one on the Inspire email work . Help!

  • Member PM.Dip
  • Practice Licence
  • 21 posts
  • # 118636

Celia Ann said:

|I can't log in.

Password- neither my normal  ROGO email + password nor the one on the Inspire email work . Help!


Worth phoning them perhaps? I didn't have any problem with that part of the process.

On the plus side, your bookshelves will be totally dust-free Wink

  • Member
  • Practice Licence
  • 20 posts
  • # 118638

HW@HD said:

HW@HD said:

“My access to the Inspire Tour has crashed completely and I can't even log out now. Will someone at ICB PLEASE sort this out and tell us what is going on. Capacity for multiple logins seems to be an issue and was not planned for ??”

 Am I right in thinking this was supposed to include live Q&As - if it is recorded then this is impossible. Or was I imagining it.


 I agree - I thought the benefit was the live Q & A's.  I'm still studying and haven't got a Practice Licence so can't even logon to the pages that show the forms for AML etc. 


I would have asked for copies of these documents to be made available to either students and/or those on the Inspire Tour.



Edited at 28 Apr 2020 02:29 PM GMT

  • Member
  • Practice Licence
  • 20 posts
  • # 118639

suej59 said:

All seems to be working now!   Not actually live but pre-recorded sessions, you should have an email from Rogo with log in details.   Although they are having a live session this afternoon on ICB TV and will be talking in relation to the first two videos.


 However, this takes place before you have been able to watch the first two videos!

  • Member PM.Dip
  • Practice Licence
  • 4 posts
  • # 118640

Hello,

I've tried to log into ROGO this evening to watch today's webinars. I'm not having any joy. Is anyone else experiencing problems or can recommend how to overcome this?


  • Fellow PM.Dip
  • Practice Licence
  • 8 posts
  • # 118641

I've just tried to log in and I went straight in. We had lots of problems this afternoon with screens freezing etc presumab;y because everyone was trying to log on at the same time.

Did you get more than one email instruction to log on - if you did try the othe one with the different password.

  • 6 posts
  • # 118644

>
>
>
>

  • Student
  • 4 posts
  • # 118645

Second day and still not able to access 

not even able to get to the prerecorded sessions of yesterday

any ideas ANY BODY

  • Companion Fellow PM.Dip
  • Practice Licence
  • 42 posts
  • # 118647

elizabeth24 said:

Second day and still not able to access 

not even able to get to the prerecorded sessions of yesterday

any ideas ANY BODY


Hi Elizabeth, I can see you've successfully logged into the Inspire Tour so I'm glad to see you managed to get it to work. Apologies for any delays or inconvenience.

There shouldn't be any more issues, but if anyone is having trouble logging in, please call our friendly team on 0203 405 4000 and we'll help you!

We were set back yesterday when our Inspire Tour platform crashed - we had over 1000 clicks on the Ethics for Bookkeepers session within teh space of a minute and it overwhelmed our servers! I'm sorry this happened and we should have anticipated such high demand. Luckily we were back up and running fairly quickly and we have also changed the way we stream the content to make the file sizes slightly smaller to cope with the demand.

I hope you enjoy the content, the Inspire Tour is packed full of really actionable insights and great technical information. 

As always ICB TV will be streaming live on Zoom and our Facebook page at 3pm. Please join us using this link for today and tomorrow:

ICB TV @ 3pm: https://us02web.zoom.us/j/96140554035 

Today on ICB TV we'll be joined by our director of learning, Peter Stewart, who will be answering any questions you have on his Cashflow Inspire Tour Presentation.

Tomorrow on ICB TV we'll be joined by Paula Veysey-Smith C.FICB and Tom Port from AutoEntry who'll be answering any questions you have on their Marketing and Automation presentations respectively.

Please note, you don't need to install Zoom, just select 'Open in Browser' as the webinar is opening. 

Please consider liking our Facebook page so that you are notified when we're running a live event https://www.facebook.com/ICBUK/

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