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I've recently started using Firmcheck and I've loaded up custom templates so I can do the ICB version of the risk assessment there too, and then I just have to copy it over to AML Online afterwards. It's a little annoying to have to do the sync step but if you have a well defined process you just do it as part of that process. I had to rephrase some of the questions because the Firmcheck approach is that risks are "yes" and no risk is "no" while the AML Online one varies, but that's not too much hassle. They are 50p per client per month which is a nice pricing model for me, rather than per user pricing with no reflection on how much I'm actually using it. They have both automatic remote capture of documents, and upload of documents you've collected yourself in person. They also have an app that can scan the chip from a biometric passport in order to do Companies House ID verification (Option 1 route).
When I have capacity I'm planning to write some code to automatically sync my Firmcheck assessment and ID data into AML Online, or at least hilight to me when they are out of sync, but I onboard new clients rarely right now so I don't mind the manual steps. Prior to adopting Firmcheck my records were all on paper.
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