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Are clients getting worse?

  • Member PM.Dip
  • 3 posts
  • # 123470

I've been doing the job for over 25 years and now feel extremely frustrated with the job. I feel clients are taking less accountability and coming up with more excuses, even though we're in an era of digital bookkeeping which makes life easier. 

I'm finding more and more, aren't keeping there receipts, suddenly can't use technology and upload to Dext, Xero, etc. The most frustrating is they think they have a right to buy lunch out every day and put it down as a business expense. Image an employee doing that!! 

You try everything and nothing changes. Frown Is anyone else finding this?

  • Member
  • Practice Licence
  • 6 posts
  • # 123471

jane_dransfield@hotmail.com said:

I've been doing the job for over 25 years and now feel extremely frustrated with the job. I feel clients are taking less accountability and coming up with more excuses, even though we're in an era of digital bookkeeping which makes life easier. 

I'm finding more and more, aren't keeping there receipts, suddenly can't use technology and upload to Dext, Xero, etc. The most frustrating is they think they have a right to buy lunch out every day and put it down as a business expense. Image an employee doing that!! 

You try everything and nothing changes. Frown Is anyone else finding this?


 Yes+.......its been slowly happenning over the past 2-3 years.....not even reading e mails, missing call appoinhtments, late with everything and asking fot UTR ot NiNo when they already have theser things....dont read my letters at all,,,,its getting worse!

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