Another good example would be the problems the aat have had this year with their online tests. I sat the level 3 this year and had problems with 2 of my exams. The first one froze in the middle of it, which is fine as the invigilator can pause your exam whilst you reboot the computer, then unpause you when its all back up, however lots of your answers will have disappeared and youll have to reenter them which is so frustrating. But worst was the second exam i had problems with, it didnt freeze until the last page of questions after i had completed the whole exam, so i thought 'ah well, ive finished anyway, ill just submit it' and failed. I may well have just failed anyway (seriously doubt it) but the aat had this problem up and down the country, i didnt get a decent response from the aat regarding this issue until 27 june, my course ended 30 june so i currently have no aat qualifications, i have to wait till the end of august now to take the exam again and finally get my certificate.
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