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Another Sage query

  • Fellow PM.Dip
  • Practice Licence
  • 336 posts
  • # 74717

My employer has a few customers who, over the year, have paid us more than they owed and then have stopped trading with us (before you all say lucky him, we are only talking about a few pence or pounds here and there).  Once a customer account has a negative balance of let's say £10, how can you adjust this correctly?  It's our year end at the end of the week and I want to finalise the P & L as soon as practicable in October, without too many outstanding issues to raise with our accountant.  Any ideas?

Many thanks. 

  • 698 posts
  • # 74742

Hi Debsie

If it was me to make life easy for me I would adjust by posting invoices and credit notes to bring the account balances back to zero and writing of the over / underpayments to bad debts.

Kind regards
Stuart

  • Fellow PM.Dip
  • Practice Licence
  • 336 posts
  • # 74756

Thanks Stuart!

  • 40 posts
  • # 74772

If you have Sage 50 Accountant Plus or Sage 50 Professional you can use the Write Off wizard which allows you to write off smaal unver or overpayments up to a limit per item of £99.99

Martin 

  • 1 post
  • # 74828

Stuart Wildmansaid:

“Hi Debsie

If it was me to make life easy for me I would adjust by posting invoices and credit notes to bring the account balances back to zero and writing of the over / underpayments to bad debts.

Kind regards
Stuart”


Hi, this is what I do, but one thing I struggle with with Sage, is if say the original invoice was a T1 Tax code, and you put in a credit to write off the amount with a T9 code, the Sage program (depending on whether you are on cash accounting or standard VAT) doesn't then let you clear it off the ledger.

Do you get this problem with your sage software, and if so how do you resolve it??

Thanks

  • 698 posts
  • # 74829

> I use the same vat code as the invoice I wish to clear against and then just put zero in the vat box if I am not reclaiming the vat.

I hope this makes sense

Kind regards
Stuart

Sent from my iPad
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