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• # 75044
• Sun 09 Oct 2011 06:57 PM

Hi All,

I have got my PII through Trafalgar as they were offering a good deal via the ICB. I applied around mid-August and the insurance started 1st September 2011, but the only evidence I have received from Trafalgar to date is an email acknowledging the payment that they received. That email does not even quote a policy number or any relevant information.
I was expecting to receive at least some paperwork related to the policy with terms and conditions of the insurance, but I have got nothing so far.
I understand that many ICB members have insurance with Trafalgar so I wanted to check if this is the standard process with Trafalgar?

Thanks a lot.

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• # 75045
• Sun 09 Oct 2011 07:07 PM

Hi Fabio

I'm in the same boat.  I applied end of August with insurance to start beginning September 2011 and, like you, the only evidence of cover I have is an acknowledgment email .  Money was taken out of my account etc. so I'm hoping paperwork will be forthcoming...

Any other members experience the same?  Should we be worried?!

 

• General Bookworm and Keeper of the Books
  oh, and...
  Bookkeepers keep the best figures 
  www.yourtrustedresource.com
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• # 75046
• Sun 09 Oct 2011 07:14 PM

Hi 

You should have been given your login in details and password when you set up.  If you have forgotton your password there is usually a option for a new one to set up via the email your receipt was sent to.

You are supposed to print your certificates off from the website.  Your history should still be there. 

• Sarah Douglas C.FICB

  HouseTree Business Ltd 

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• # 75061
• Mon 10 Oct 2011 10:23 AM

sarahsaid:

“Hi 

You should have been given your login in details and password when you set up.  If you have forgotton your password there is usually a option for a new one to set up via the email your receipt was sent to.

You are supposed to print your certificates off from the website.  Your history should still be there. ”

• General Bookworm and Keeper of the Books
  oh, and...
  Bookkeepers keep the best figures 
  www.yourtrustedresource.com
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• # 75064
• Mon 10 Oct 2011 10:57 AM

Hi 

Manys thanks , yes I am chuffed .  

You should be able to see your full policy as well availabe for printing if youlog back in
 

• Sarah Douglas C.FICB

  HouseTree Business Ltd 

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• # 75518
• Fri 21 Oct 2011 05:30 PM

Trafalgar don't send you anything in hard copy but it is all there for printing off, including the whole policy wording and terms and conditions if you login to their site. 
Second year I've been with them and although I haven't had to claim, the renewal process is nice and easy and their premium doesn't sky rocket on year 2 unlike a lot of companies

• Bruton Young Bookkeeping
  
  

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