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Hi All.
As many of you know, we had a very successful conference with Sage. Both Ami and I have been having continuous talks from Glasgow and London.
Andrew Gibb from Sage is now trying to compile all the issues with relation to pricing that ICB have had which was raised at the conference.
Sage are now in process of looking into a number of areas in relation to looking after the ICB including a special email address for the ICB and others ways to work to improve the relations between Sage and our members.
I would like to stress that Andrew needs to do some research which I have also agreed to help him with this.
In order for Sage to have the chance to go through the pricing issues and look into the detail of cases.
Andrew has asked if you could email Ami at memberservices@bookkeepers.org.uk with the following
subject title: Sage Prices.
Andrew would like if you could leave on your email to Ami , which will then be forwarded to Andrew.
1) details of your name.
2 ) Tel no.
3) The price you were charged as a practice or quoted.
4) If you know whether you were speaking to Manchester or Glasgow, and if you can remember which number
you rang.
5) Account no if you have one or Serial number.
6) How many companies you wanted to have as a practice
7) if you are running accounts and payroll bureau,
or
Accounts on their own
or
or just the Payroll bureau.
Please bear in mind this is only if you believe you have been unfairly quoted and have concerns the price you have been given is not correct.
In order that Andrew can look into as many of your cases as he can , for the point of this email we are not discussing the Technical line or whether you like Sage or not as a software. The issues in relation to sage Cover our been covered by myself and Ami as part of our ongoing discussions.
I also appreciate that everyone also has various issues on how Sage software performs but for the purpose of Andrews’ request. I would appreciate if everyone could forward issues on the pricing just for the moment in relation to Sage.
Andrew has also asked if anyone is ringing to purchase that they use the number 0845 111 11 11 and confirm when they ring it is Manchester they are speaking to.
Ami has agreed with Sage that the forum cannot be used for advertising, as these rules apply to all suppliers
After our discussions today we have agreed to have a meeting in the New Year. This will most likely take place in early February as Sage, ICB and I are extremely busy in the run up to CT and self assessment deadlines.
Ami will decide the best way to keep us updated and it will most likely be through our Newsletter after our meeting.
Edited at 28 Nov 2011 08:01 PM GMT
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