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Client's Mistakes

  • 48 posts
  • # 78247

Hello fellow members,

Please can the fellow members answer the following question:

"What is the one common mistake or mistakes client's make in their bookkeeping before hiring you (the professional bookkeeper)?"

All answers are welcome.

Kind regards

David

  • 1159 posts
  • # 78248

I'm struggling to narrow it down to just one.  I'll have a think about it and get back.  Probably the most difficult to untangle, as I'm finding right now, is when they misinform HMRC.

Kris

  • Member PM.Dip
  • Practice Licence
  • 51 posts
  • # 78251

What a leading question!!  The one that sticks in my mind was the client who rents out property.  She had moved all her account onto Sage, on the advice of her accountant, and used the 'rent' nominal code on Sage to enter her income.  Unfortunately the 'rent' code was in the overheads part of the Chart of Accounts!! Undecided  Luckily she had realised that Sage wasn't her cup of tea just weeks into starting her accounts so hadn't entered much by the time I took over - and started from scratch! 

Lol

  • 48 posts
  • # 78270

Hi Kris and Lol,

Thank you both for giving me an answer, but there must be more potential client mistakes though.

David

  • 28 posts
  • # 78271

  • emplying a bookkeeper before who did not know what they were doing!!!!
  • trying to book keep themselves and think they knew what they were doing!

  • Companion Fellow PM.Dip
  • Practice Licence
  • 1137 posts
  • # 78275

Hi David 

The most common mistakes that are found by both Accountants and bookkeepers come under basic controls that should be done for all accounts Ltd and parts for self employed.

 Remember Self employed business can  also have balance sheets so they know their affairs how much they owe HMRC for payroll and Vat , Debtors and Creditors 

A common mistake is for these controls not to kept for Self Asssement .  Just because you are sole trader does not mean you do not employ people and are not registered for vat and have Debtors and Creditors.  But what ever controls can be done should be done for both. 


1) Opening balances not agreeing to the Balance Sheet summited to companies house or on the self assesment tax return .

2 Debtors Control Accounts not agreeing to the Aged Debtors Report , usually caused by year end Journals and not the individual customer been fixed.  

3) Credtors Control account same as above but in reverse.

4) Accruals and prepayments not reversed either yearly or monthly depending on company policy


5) Bank Accounts not reconciled on the accounts solftware that is producing the P&L and Balance sheet ( I am meaning when a client says they have reconciled on Excel , this is of no use when it is not the software producing the accounts

6) Wrong Vat codes and incorrect purchases net figure for Vat Returns

7) Vat  Return using Cash Accounting making sure the balance left after completing return = your Aged Debtors and Aged Creditors Vat element amount and the Vat element of any  Bank Payments and Receipts made after that date. 

Not Reconciling their Bank Accounts , Debtors Control and Creditors Control prior to doing the Vat Return.  It makes future Vat returns Difficult. 

8) Other Vat methods checking balances after completing Return

9) Not reconciling Gross Wages and Employers NI .  PAYE & NI Control and Net Wages Control Account 

10)  Lots of Journals, Credits Notes  is usually a sign of someone not knowing  what they are doing are expecially loads of Credit Notes in a Cash Sales Customer account where cash is paid, not nessarily on the day can be a sign of theft .

10) computer Software usually indicates there  is a Purchase Payment or Sales Receipt , if you see loads of payments on account this is an indication that the Debtors and Creditors are not been allocated correctly.

It is also a sign that invoices are miising  on both sides ,   nobody pays out money for no reason or receives it. 
The chances are Sales Invoices and Purchase Invoices are missing , therefore your  Profit and Loss and Balance sheet would be incorrect. 

Hope this helps .  There are loads more but they are the main one I can think of just now.  Incorrect coding of Turnover, Cost of Sales , Direct Expenses and Overheads is another one as others have mentioned





Edited at 12 Jan 2012 10:07 PM GMT

  • 328 posts
  • # 78278

Wow Sarah, you could actually write a book elaborating  ten points of your clients mistakes.

Your list indicate there is definetely job for us Bookkeeper.Smile

Kind Regards,

Nathaliexxx

  • 48 posts
  • # 78286

Thank you to all the members who have contributed to my question. Nevertheless, this can be an ongoing question providing many different answers from the magnitude of professional bookkeepers in this world.

Please feel free for other members contribute to this topic.

Kind regards

David

  • Member PM.Dip
  • Practice Licence
  • 44 posts
  • # 78502

Hi

I think the most impressive (or scary) comment I've had from a client so far is...'I think I need to do a tax return'.  

His first contact with me was last week.  When I asked him why he thought he needed to do a return he said he'd sold some artwork.  Turns out he used to be self employed but took early retirement (and so stopped his SA registration in 2006).  He has been 'selling some artwork' since December 2010 (he thinks), was meaning to phone the HMRC but didn't get round to it .  


He realises that he needs to have completed a tax return by January 31st, but only notified the HMRC that he is self employed last week - over a year late! (they also have the wrong address for him!).  He only contacted the HMRC because I told him there was nothing I could do untill he was registered as self employed!

Lucy 

  • 48 posts
  • # 78517

Hi Lucy,

Thanks for your input.

It is amazing how some people (other than the professional bookkeeper) who are self employed have this idea they can carry on the bookkeeping role by themselves whilst making their business a success.

I believe if all entrepreneurs employed the services of a professional bookkeeper the business world would be in a better state than it is now.

Kind regards

David

  • Lifetime Member
  • 8 posts
  • # 78573

I'd say trying to use a computerised bookkeeping package without understanding how it works; or perhaps not realising that cashflow isn't a reliable guide to profitability.

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