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Mentoring scheme for Newbies - Is it for you or Not- How much would you pay for it? Have your say!

  • 328 posts
  • # 79274

Hi Everyone,

Since a Mentoring scheme has been metioned as currently being on the institute pipeline, I decided it would helpful to know everyone opinion on it? The scheme itself has not been formally announced but as i mentioned above, let's share thoughts!

Few question to answer:

  • As a newbie Bookkeeper, what would be beneficial for you if you had to embark on a mentoring scheme?
  • Who do you think could be eligible as being your mentor?
  • What would be the best method of communication between you and the mentor? e-mail, post Frown, phone, skype, chat through forum/private messaging.
  • What would you expect from your mentor while assisting you in setting up your practice?
  • How much would you pay for this scheme?
  • How do you think this scheme could help in preserving and/or improving the standard we deliver taking on clients books?

I would appreciate if we could all give our opinion on this...Please feel free to add question should you feel to do so.

Kind Regards everyone,

Let's the healthy debate commence,Smile


Kind Regards,

Nathaliexxx

  • 698 posts
  • # 79282

Hi all

I did have a chat with a senior bod at the ICB to toss this idea into the mix with some of my ideas how it could be done.

The following is just my if ideas and opinions.

Who Should be eligible to act as a Mentor
I think this should be open to MICB and FICB's as they have passed all the ICB's core exams and been in practice themselves for at least 5 years.

Who should be mentored
I think it should be compulsory for any members who have held a practice licence less than 2 years unless they can demonstrate previous applicable experience.


The best method on communication
In my humble opinion your mentor should be checking the work you are doing as you would attach to their practice licence therefore face to face at set intervals would be best i.e. once a month or bi monthly obviously if you have an issue you would be able to e-mail or call you mentor.

What to Expect from your mentor.
They should help you set up and develop your systems of work and make sure you meet the required standards for practicing as an ICB bookkeeper. They would then sign you off after 2 years as competant to practice. Your mentor should work with you in bouncing ideas for you both to develop work.

Paying for it
I think an amount should be levied on the practice licence fee for all mentored members this as to how much that fee would be is going to the hottest issue to debate. Mentoring is going to take those members who do it away from thier client time which they are going to have to either cover or give up in order to do this so the mentors will need to properly compensated for their time.

I think the best way to figure the rate is to look at what is required and by how many.

kind regards
Stuart




  • 328 posts
  • # 79283

Thanks Stuart for replying to this thread.

Reading your comment about being signed off two years after If I was a business owner looking to hire a qualified bookkeeper I would be relunctant to contract a recently qualified bookkeeper simply because "he is not competent to practice". An option of a practice holder under supervision is better than no practice at all purely because members have to demonstrate and prove their ability to practice. Learning to practice and perform the accounting job are two differents tasks.

As to the method of communication, In my opinion Skype is increasingly being used...Some if even doing videos conference call which i think is very good. Plus it is cost effective.

Looking forward to reading more comments,

Kind Regards,

Nathaliexxx

  • 698 posts
  • # 79284

Hi Nathalie

I thought I would reply to save any confusion.

The person being mentored will have their own practice licence and so to the general public would not know any different. When I referred to signing off after the two years it is merely so the mentor can say to the ICB this person does not need the structured support anyone and can go it fully alone (although we all have the back up of the ICB and it's technical helplines as well as this forum so we are never truly alone)

Whilst you are being mentored you could for example say you are affiliated to XYZ practice but I would never suggest anyone tells their potentail client that they are new and being mentored as this COULD have a detrimental effect which is what we want to avoid.

Kind regards
Stuart

  • 153 posts
  • # 79286

I think the scheme would have to be very flexible as newly qualified bookkeepers vary hugely in terms of the experience they already have and so everyone's needs would be different. Also some will be doing quite a lot of work whereas others may only have the odd client so their needs, their ability to become 'experienced' within 2 years and the amount of money they would see as fair to contribute to costs would similarly vary. 

I think we would need to be very clear on what the objectives of the scheme are. Mentoring isn't usually about quality assurance, it's more about support, if it's QA we're focussing on then that's more supervision and assessment than mentoring. We would need to train and support(/supervise/assess) the mentors/supervisors/assessors. They would need, IMHO, a set remuneration rate. There would need to be very clear guidelines regarding acceptable standards and what to do if substandard work is observed. How much time would the mentor/supervisor/assessor be expected to give per newly qualified bookkeeper, what if an individual needed substantially more than that? The quality assurance relationship is quite different to a supporting relationship.

An alternative would be a more informal mentoring role, where the focus is on guidance and support, being available to chat through issues that arise for the mentee. Having an 'experienced friend' to turn to would probably in itself lead to improved quality even if that isn't the main aim of the scheme. However, simply being knowledgeable and experienced as a bookkeeper doesn't mean you would be a great mentor, so in terms of who should do it, I think the criteria needs to be about more than just being a fellow or having worked for x number of years. I think those should apply but you should also need to demonstrate the skills required to support, to enable mentees to develop rather than telling them the answers to problems, for instance.

I don't mean to be negative, it concerns me that someone can do a bit of self study, pass level 2, get a practise licence and set up in practise with no experience and possibly limited true knowledge, but having worked in training, supervising, assessing and mentoring elsewhere (and having had substantial and validated training to take on those jobs), I think we need to be aware that there are lots of issues to take into account when considering how to set something up.

  • 328 posts
  • # 79288

To Stuart,

Thanks, I am cool with your comment.

Hope the scheme implemented shortly.

Kind Regards,

Nathalie

  • 82 posts
  • # 79291

As someone who is just starting up as a self-employed bookkeeper (with no previous bookkeeping experience), I know I would appreciate having someone to talk to that is not quite so public as the forum. I think Ruth's comment about a informal mentoring arrangement sounds good, as it does not sound quite as intimidating as having someone "signing off" your work after two years, although I see the merits of what Stuart was saying there.

Perhaps a "mentoring corner" could be set up at branch meetings, so those who feel they need a mentor could find someone in the local area? It may encourage newly qualified bookkeepers to attend the branch meetings more, which could increase their knowledge at the same time. If they met up with their mentor at the branch meeting, they could perhaps arrange future meetings between themselves.

Having someone checking your work regularly may be a burden on the mentor (and make people less likely to sign up as a mentor), but perhaps checking the first month, or up to the first VAT return for VAT registered clients could pick up on obvious errors? Then, if there were any queries of how to complete a transaction, having the mentor contactable by email.

Also, just to point out, Stuart mentions that MICB could be mentors - we may need better guidelines that this, as I am MICB and haven't even touched anyones books yet! (except in assignments - not quite the same!Smile)

Cheryl



  • 698 posts
  • # 79315

PLEASE DO NOT POST UNDER THIS TOPIC IT HAS BEEN MOVED TO THE GENERAL CHAT ROOM TO ALLOW FOR MORE MEMBERS TO CONTRIBUTE.

MENTORING NEWBIES IS NOW THE TOPIC TO USE IN THE GENERAL CHAT ROOM.

KIND REGARDS
STUART

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