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• # 110162
• Wed 09 Sep 2015 12:34 PM

Hi there

I have been trying to help a small theatre company who got themsleves in a bit of a pickle with quickbooks desktop payroll, but I have failed to sort it.... I am really struggling! Does anyone have knowledge of the programme and might be able to help? Its quite urgent! It would need to be a visit on site at the clients offices near the Armley gyratory in Leeds

Thanks!

Alex

• Alex Smith
  MICB CB Dip PM Dip
  www.bookkeepingleeds.com
  
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• # 110178
• Thu 10 Sep 2015 07:05 PM

Hi Alex

I don't use quickbooks payroll but I do use quickbooks and I have my own payroll bureau, what is the problem? If the client is paying for the payroll monthly, they should be able to ring quickbooks and as them to help, though not sure if they would charge. Is it that the RTI isnt working? they could always cancel the quickbooks payroll and put it into another system, using the year to date figures. You could look on the proadvisor website and see if their is one close to your client that uses the payroll. 

Although I don't actually use the payroll side, if you want to email me the query, I'll have a look and see if i can help. 

elaine@elainesadminandbookkeeping.co.uk

Kind regards 

Elaine 

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• # 110179
• Thu 10 Sep 2015 07:05 PM

Hi Alex

I don't use quickbooks payroll but I do use quickbooks and I have my own payroll bureau, what is the problem? If the client is paying for the payroll monthly, they should be able to ring quickbooks and as them to help, though not sure if they would charge. Is it that the RTI isnt working? they could always cancel the quickbooks payroll and put it into another system, using the year to date figures. You could look on the proadvisor website and see if their is one close to your client that uses the payroll. 

Although I don't actually use the payroll side, if you want to email me the query, I'll have a look and see if i can help. 

elaine@elainesadminandbookkeeping.co.uk

Kind regards 

Elaine 

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• # 110180
• Thu 10 Sep 2015 07:13 PM

Hi Alex

Hope you are well.

I used Quick Books desk top payroll before you advised me about the much more user friendly Money Soft.  If still needed I would be happy to call on your client.  Just let me know,

Dave (01904 700813 M. 079477 19684)

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• # 110181
• Thu 10 Sep 2015 07:34 PM

Hi Alex

I have 2 clients that use the awful QuickBooks payroll system that I help with and take the journals from (I use Moneysoft for my own payroll)......... I too have had a few issues with it........I don't have a lot of capacity, coupled with going on holiday next week, don't know if I'll be able to help, but if you want to email me with the issues, if I can help, I will - info@ladyofledger.co.uk

Carol

• Carol Saunders
  Lady of Ledger Book Keeping
  Telford, Shropshire

  
  

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• # 110283
• Wed 23 Sep 2015 04:57 PM

Hi Alex,

I'm very familiar with Quickbooks Payroll and use it for a number of clients (and I actually think it's great once you've mastered it).  Sure I'd be able to help and I'm not far from Leeds, just let me know if you're still stuck!

My email address is chris@lydianledgers.co.uk 

Chris 

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• # 110284
• Wed 23 Sep 2015 05:40 PM

Chris! Yes! Please can you send me your email address/ phone number/ website  etc and I'll pass it on the client - they are desperate and I am clueless (have horrible feeling I have made it worse....) I am alex'@'bookkeepingleeds.com

Thanks to everyone who has responded - sorry not to have replied - was hoping for the  knight in shining armour! 

• Alex Smith
  MICB CB Dip PM Dip
  www.bookkeepingleeds.com
  
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• # 110285
• Wed 23 Sep 2015 05:43 PM

Obvioulsy I just saw you had included your email Chris... doh! I have sent it to the client - they will be in touch!

• Alex Smith
  MICB CB Dip PM Dip
  www.bookkeepingleeds.com
  
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• # 110286
• Wed 23 Sep 2015 05:50 PM

No worries Alex, I actually edited the post as I'd not included it first time round!  You can pass my phone number on too if you want, it's 07815 572 950

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