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Making payments on behalf of clients

  • 34 posts
  • # 77189

I have a client who has asked me to make payments on their behalf throught their bank. I don't feel comfortable doing this, Is there anything thing that says I can't do it?
Clare
  • Member PM.Dip
  • Practice Licence
  • 195 posts
  • # 77191

Hi Janet

Are they making you a signatory of their bank account or giving you access to their online banking? I ahve had clients who didn't want to officially make me a signatory but wanted me to manage their bank accounts online using their own logon. I refused and said I wasn't comfortable doing this as I was not an employee of their company and they were not creating a new logon for me but expecting me to use their existing one.

If you're not comfortable with it I'd just tell them that... or are they likely to be a bit funny about it?

CLare
 

  • Bruton Young Bookkeeping


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  • 34 posts
  • # 77193

Hi Clare

Yes they are wanting me to use thier login details but also to do banking over the phone as if I was the owner (which I have refused to do) To be honest I am not worried if they are going to be funny about it I'm more concerned with keeping myself right.

Many Thanks
Janet 
  • Member PM.Dip
  • 113 posts
  • # 77208

You might want to confirm this with the helpline but I was in a similar situation around a year ago.

The advice I was given was to make sure you have permission in writing to do this and added it to my letter of engagement. Like you and Clare I was extremely reluctanct to do this but had to offer it as part of a payroll services to Disabled clients. 
Liz D
  • 273 posts
  • # 77215

Hi Clare - just a bit to add to Tony's advice of a letter.  Ask them for a seperate 'log in' and seperate passwords for telephone banking, otherwise point blank refuse.  This is so that in the event of monies missing you have your own back-up.


Good luck

Liz  
  • 153 posts
  • # 77222

I've got log ins for a couple of my clients, it's very annoying having a growing number of bank security devices!


I don't know about this, but I think there might be an option with some banks for a non signatory to set up payments for a signatory to then go in and action them. Maybe it's worth seeing if anything like that is an option?  
Peasie
  • Member PM.Dip
  • Practice Licence
  • 481 posts
  • # 77228

RuthAnssaid:

“I've got log ins for a couple of my clients, it's very annoying having a growing number of bank security devices!
I've got the log in for my brothers' company. I think at the time it was set up it meant I could then pay whoever and whenever I wanted. I made them well aware of this and its implications. I still get them to sign a sheet of paper with whatever I am paying for my own piece of mind. It's makes things a lot easier for both of us as I can see the bank statement at any time.

The security settings have changed now and any new supplier needing paid requires a card put in a card reader to set up. So it means one of my brothers has to be present.
  • 153 posts
  • # 77248

Just in case I wasn't clear, I've got log ins because I am a signatory.
PAMDILL
  • Member PM.Dip
  • Practice Licence
  • 97 posts
  • # 77303

Just a point on this, I carried out a credit check on myself a year or so ago and discovered that my credit record was linked to the Director of the company I used to work for as I was a signatory on the company bank account and company Secretary.  This was obviously not an ideal situation.

  • Pamela Dillon FMAAT MICB


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