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Hi John
There couple of things you need to consider according my understanding
1. Is your accounting books setup on cash accounting or accruals basis, more likely accrual basis
2. Deposite taken, should be sitting in deposite account in your book so when customer'r order item purchased and delivered then I assum your businees policy will asking customer pay the out standing amount of the oder and disptch the oder. if these the case the you raise invoice for total amount of order, take the part payment from customer and same time your credit your deposite account to settle the invoice
3. if it is accrual basis then off course you hold the deposite and raise invoice to customer for outsatnding, at the point you can not settle raised invoice until you recieve the rest of out amount and wait until cutomer pay then settle account
4. if customer requested goods been ordered and some of them left over to dispatch becuase you have not recived it, then you need consider payment recieved from customer. if money paid then complete the order but mark on delivery note and on invoice for outstanding goods to dispatched once its arrived but complete the sale so at least you sales ledger complete but only issue of the stock where you need make a note about the goods outsatnding
well these is my understanding but you may hear somthing different from other colleuge. wish you all the best
alfee
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