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HMRC Basic PAYE tools

  • Member PM.Dip
  • 1 post
  • # 118578

Hi all

Please tell me there is somebody out there that can help me with HMRC Basic PAYE tools year end procedure where the deadline of 19 April was missed? I am really desperate!

There is no way of contacting HMRC as the help line phones are not manned, there is a message saying that you can go to HMRC web chat but there too you get the message "All webchat advisers are busy at the moment" with no link to click. I have been trying to follow the online guides but there is no actual "order" as to what needs to be done and when?

Thank you in advance, apologies if this sounds like rambling but I have gotten myself ina bit of a muddle over this!



Edited at 22 Apr 2020 04:19 PM GMT

  • Fellow
  • Practice Licence
  • 40 posts
  • # 118585

Moch Zateki said:

Hi all

Please tell me there is somebody out there that can help me with HMRC Basic PAYE tools year end procedure where the deadline of 19 April was missed? I am really desperate!

There is no way of contacting HMRC as the help line phones are not manned, there is a message saying that you can go to HMRC web chat but there too you get the message "All webchat advisers are busy at the moment" with no link to click. I have been trying to follow the online guides but there is no actual "order" as to what needs to be done and when?

Thank you in advance, apologies if this sounds like rambling but I have gotten myself ina bit of a muddle over this!



Edited at 22 Apr 2020 04:19 PM GMT

 Hi Moch

At the end of the year, you need to select "final submission for tax year" & check that box

You will see the P60 forms link too 

Then when you click to change the tax year to 2020-21 the software will end the year for you

Hope this helps

Lisa

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