First Previous - Page 1 of 1 - Next Last

ICB Support?

  • Member
  • Practice Licence
  • 5 posts
  • # 122037

Call this support?

I have been a member for 5 years and had a flourishing business before the pandemic hit us all.  Since then it has been a real struggle to get business, and the costs of running a limited company have become too much.  So I have made the decision to make my limited company dormant and continue my business as a sole trader. 

This means I have to re-register with the ICB as a new entity. Not a problem I thought. My limited company was registered to the 31st March and my sole trader business began on the 1st April.  Except that the renewal went through before I had a chance to stop it and when I contacted them I was told that all renewals are non-refundable! 

I'm absolutely gutted that I've spent £150 on a renewal that should not have happened.  And more to the point, I simply don't have another £150.00 to spend.  I really feel that instead of supporting my business, the ICB have let me down terribly.

I can't find anywhere on the website to make a complaint - so here it is.

  • Fellow PM.Dip
  • Practice Licence
  • 5 posts
  • # 122043

Hi Laura,

I am sorry you feel like you have not been supported by ICB.  Please could you email me via professional.standards@bookkeepers.org.uk and we can arrange to discuss your concerns.

Kind Regards

Lucy

ICB Director of Professional Standards

First Previous - Page 1 of 1 - Next Last
bottomBanner
loading