I'm part of a small family firm where both myself and my sister are ICB Members (well, Kim's a Fellow but who's counting?!) as are our two staff members that were apprentices last year.
We completely get the need for and support the AMLR regime but to be honest find the ICB's own portal to be clunky and not really user friendly especially when more than one person needs to enter data on it, having to 'share' credentials to do so surely isn't the best practice for businesses?
SmartSearch seems to be a much better solution but with ICB's compliance of using their portal we also feel our hands are tied, or at the very least, can't seem to easily find an answer that says they're OK with 3rd party solutions.
Any answers or thoughts would be appreciated.