As a small business owner, we have intimate knowledge of most of our clients’ bookkeeping needs. We know how best to handle their special requirements and to keep them happy. However, as the business grows and takes on employees or subcontractors, we must ensure the same great level of service is demonstrated by the whole team; it’s our reputation on the line.
To do this, we need to ensure our team are trained according to our specific processes and have access to simple reference tools to keep them on track. We need a process management system!
In this talk Laura Shaw, Development Consultant at Training-Progress Ltd, will discuss:
Why bother with process management?
What are the benefits for a small/large company? Including process management as part of an exit strategy
How can you manage your processes simply and affordably?
What other benefits can a process management system bring?
What makes Training-Progress unique?
We look forward to seeing you all there.
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