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Many of us are intrinsically “people pleasers”. We want to help our clients and do the best for them but this can result in us shying away from having awkward conversations and struggling to say no.
This means that we’re often giving away expertise, knowledge and time for free. We’re losing out on opportunities to increase our revenue and improve our margins.
Join Phil Sayers– an award-winning sales training and business coach in this exclusive webinar for bookkeepers as he explores how Scope Creep arises, and how you can manage it.
Phil will explain techniques and processes you can use to minimise Scope Creep and help your clients understand and appreciate your services and fees.
