We love to talk - please do call or email us if you prefer.
Telephone
0203 405 4000
Head Office
Chancery House
Chancery Lane
WC2A 1QS
Office Hours
Monday - Friday
08:30 - 17:30
We have an all-team meetings on Wednesdays from 9:30 to 10:15am during which time we will be unable to take your call. We appreciate your understanding.
Member Support Services - 0203 405 4000
- Legal advice
- Tax and VAT advice
- HR and employment law
- Bookkeeping and Payroll
- Insolvency advice
- Business Support
- Anti-Money Laundering guidance
- Document proofing service
- General membership administration
ICB email addresses
Membership and student queries, exams, exemptions, etc. memberservices@bookkeepers.org.uk
AML Compliance aml@bookkeepers.org.uk
Professional Standards professional.standards@bookkeepers.org.uk
Marketing marketing@bookkeepers.org.uk
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To ensure we can assist you as quickly as possible, please send application forms and other documents by email or via the website and help us reduce the use of paper.
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A Safe, Respectful, and Inclusive Workplace for All
At ICB, we believe every individual has the right to work in a safe, respectful, and inclusive environment. We are committed to protecting our employees from all forms of harassment, including sexual harassment and discrimination, by third parties, such as the general public, our members, suppliers, and partners.
We take proactive measures to ensure that our workplace remains a place where everyone feels valued and respected.
Our policies promote equality, inclusion, and diversity, reflecting our commitment to the wellbeing of our team and their right to a supportive work environment.
Raising an AML Concern / Whistleblowing
If you believe a bookkeeper or bookkeeping practice is breaching the Money Laundering Regulations 2017, you can raise your concern confidentially.
As required by the Money Laundering Regulations 2017 (MLR17) ICB, as a supervisory authority, provides a secure communication channel for the public to report actual or potential breaches of the MLR17.
Please click the link for more information on how to contact us to raise your AML concern about an ICB bookkeeper:
> Whistleblowing
The Institute of Certified Bookkeepers is a company limited by guarantee.
Registered in England Number: 3274864
VAT Number: 196 157 279
Registered Office:
Oakingham House, Frederick Place, High Wycombe, Buckinghamshire, HP11 1JU
The Institute of Certified Bookkeepers UK is part of ICBGlobal
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