Just under 1000 bookkeepers logged onto the Bookkeepers Summit platform to experience a star-studded line-up, inspiring keynote speeches and endless networking opportunities.

The top Summit sessions of 2021 were:
Bookkeepers to the Rescue;
by Baroness Sayeeda Warsi, Member of the House of Lords
How to ask your Clients for More Money (and What to do When They say No);
by James Ashford, Founder at GoProposal
Bookkeeping in 2025 - What Does the Future Hold in Store?
By Gary Turner, Xero UK MD and Co-Founder
Roundup of Key Tax Developments for Small Businesses;
Rebecca Benneyworth MBE FCA

You put your education first
2021 saw a 400% increase in apprenticeship end-point assessments and there was a 34% increase in Level 4 exam attempts! All in all, ICB students completed 12,023 exams and mocks this year.

More and more qualified professionals chose ICB for membership
248 people with prior experience or qualifications applied to join ICB by exemption this year. 4.4% of them found out about us through an ICB member, so don’t forget to recommend us to your network and support ICB in growing its reputation and membership intake.

You Started New Businesses
ICB welcomed 298 new practices in 2021!

We put compliance and professional standards at the forefront
Mike Jardine was promoted to Director of Compliance and we welcomed two new intelligence officers Nicky Bradley and Andy Roberts.
2021 also saw us bringing to the team our new Director of Professional Standards, former ICB practising member and Advisory Council member, Lucy Brown FICB.
Together our enhanced team has raised the profile of professional standards and AML and you’ve responded with incredible engagement, making the compliance sessions at the Inspire Tour and Bookkeepers Summit some of the most-watched of all time. We’re confident that by continuing to work together with you, our compliance team will see a consistent rise in compliant findings on inspections.
Our report from April 2021 showed:

We answered over 18,000 calls from you!
You sure love to talk and we love hearing from you and answering any queries you may have. We answered 18,194 calls, this includes 1282 calls to our technical support line!

You Save, Save, Saved!
You spent £1.5 million through ICBenefits and saved a whopping £150,000!

Your top ICBenefits retailers:

ICB extends a big thank you to all the bookkeepers and students out there, we wish you a Merry Christmas and a Happy New Year.