Feedback from TPR's working group meetings, and from 1-2-1 meetings indicate that nominated contacts provided to TPR by employers may have changed as a result of furlough or changes in staff. TPR have updated their COVID guidance for employers to include a message about the importance of keeping TPR up to date with changes in contact details.
As an employer
Make sure you keep TPR up to date with any changes in contact details. If the right person fails to receive TPR’s messages, your business risks missing deadlines and being non-compliant with automatic enrolment duties.
As an adviser
Make sure your clients know to keep TPR up to date with changes in their nominated contact for automatic enrolment duties. If the right person fails to receive TPR’s messages, your clients risk missing deadlines and being non-compliant.
Update TPR with any contact changes here.